Automatus Assist · AI receptionist

Every call answered, booked and confirmed, even when you can't pick up.

Automatus Assist answers your phone when you're busy or closed, books customers into your diary and texts them a confirmation. Our team builds it around your business and keeps tuning it with you.

3 onboarding places left for November. Every setup is built by hand.

Call answered · 21:47 Tue Northside Motors
AI

Hi, you're through to Northside Motors. I'm the AI receptionist. How can I help?

Caller

My MOT runs out on Saturday. Can you fit me in this week?

AI

I can. Thursday at 9:30 or Friday at 8:00. Which suits you?

Caller

Thursday's perfect.

Booked
✓ MOT · Thu 09:30
Confirmation text
✓ sent 21:49
Call length
1m 52s
Example call. Your receptionist uses your name, hours and services.
Built forappointment-based businessesSee business types
  • Garages & body repair
  • Dental practices
  • Opticians
  • Pharmacies
  • Hair salons & barbers
  • Nail salons
  • Beauty salons
  • Cosmetic clinics
  • Clinics
  • Veterinary practices
  • Physio clinics
  • Chiropractic clinics
  • Plumbers & trades

Don't see yours? If your customers book appointments with you, it's likely a good fit. Ask us on your demo call.

How it works

Your number stays the same. The missed calls stop.

Calls ring you first as usual. When you're busy, closed or on another call, they go to your AI receptionist.

  1. Your line forwards

    Keep the number customers already know. It forwards when you're busy or don't answer.

  2. It answers

    A natural British voice that tells callers it's an AI receptionist.

  3. It books

    Books, moves or cancels appointments within your hours, services and staff.

  4. It confirms

    The customer gets a text, and an email if you choose, with the date and time.

  5. It hands over

    Anything it shouldn't handle comes to you as a live transfer or a written ticket.

What it does

A receptionist that works the shifts you can't.

Answers after hours and when you're busy

Evenings, weekends and the rush when two lines ring at once.

Books straight into its diary

Follows your opening hours, service lengths and who does what.

Confirmations by text and email

Sent in your business name, so customers know who booked them.

Knows when to hand over

Complaints, unusual requests and anyone who asks for a person go to your team.

Every call written down

Transcripts of each call, and recordings if you switch them on, with a spoken notice to callers.

Your own dashboard

Calls, bookings, success rates and spend in one place, on your phone or computer.

How we work with you

Built for your business, then tuned with you.

We take on a limited number of businesses each month, because every setup is built and tested by our team rather than left to a sign-up form.

  1. Demo call

    We learn how you take bookings

    A short call to see your services, hours, busy times and what callers usually ask. Every client starts here.

  2. Setup

    We build it for you

    Your receptionist's script, voice, services and staff, a UK phone number and the paperwork it needs.

  3. Go live

    We test it together

    Test calls and texts with you before a single customer reaches it.

  4. Review calls

    We keep improving it

    Regular reviews of real calls with you, adjusting the script so it handles your customers better each month.

Pricing

A one-off build, then pay for what it does.

No long contract. Usage comes out of a prepaid balance you top up, with alerts before it runs low.

Done-for-you setup

from £1,000one-off

  • Discovery and demo call
  • Script, voice and booking rules built for your business
  • UK number and its paperwork handled for you
  • Testing with you before go-live
  • Ongoing review calls to tune it
Book your demo call
Usage

Pay as you go

Phone line
£5 / month
Calls answered
per minute
Texts
per message
Emails
per 1,000

Your exact rates are agreed on your demo call, based on your call volumes.

FAQs

What business owners ask us.

Anything else? Ask us on your demo call.

Will callers know it's an AI?

Yes. It tells every caller it's an AI receptionist at the start of the call. It speaks naturally, and anyone who wants a person is passed to your team.

Do I keep my phone number?

Yes. Your existing number forwards to your AI receptionist when you're busy or don't answer. You can change when it forwards at any time.

What happens when it can't help?

It transfers the call to you live, or takes the details and sends your team a ticket with the full conversation so you can call back.

Can I hear it before I commit?

Yes. On your demo call we'll show it answering calls, and once your setup is underway you can ring it yourself before it goes live.

How long does setup take?

Usually one to two weeks. Most of that is UK approval for your phone number, which normally takes one to three working days, and testing with you.

Is it for emergencies?

No. It isn't an emergency service, and callers with an emergency are told to hang up and dial 999.

What about my customers' data?

You own your data. We process it only to run the service for you, under UK GDPR. It may be processed in the UK and the US; our privacy policy lists where and by whom.

Start with a call

See it answer your calls before you decide.

Book a short demo call. We'll look at how your business takes bookings and show you how Automatus Assist would handle your callers.

Book your demo call

Prefer to talk now? Call 0203 916 6407